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Showing posts from January, 2022

How to Successfully Deliver a Better Omni Channel Customer Service

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  Omni channel customer service means your customers can interact with you through the channels they prefer, whether it is online, in-store, or on the phone. You need to provide a consistent experience across all channels and ensure that each interaction meets or exceeds your customer’s expectations. To do this effectively, you need to have a good omni channel solution in place. This guide will show you how to successfully deliver a better omnichannel solution . Let’s get started! Know your Customer Better than Anyone Else There are different types of customer service solutions depending on the problem you are trying to solve. Just because one solution works for you, doesn’t mean it will work in another company or in another industry. You need to understand your customers and their problems before implementing any omni channel customer service solution. It is vital that you have a deep understanding about why they appreciate certain features in different channels. That way, when cr...

5 Ways to Get Your Product on the Top of Amazon's Best Sellers List in 2022

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  Amazon's list of best sellers is one of the most prestigious lists in the world. If you can get your product on there, it means instant success and global recognition. But how do you manage that? Here are five ways to get your product on top of Amazon best seller list in 2022.  For more tips and tricks, make sure to check out our blog! 1. Start an Amazon SEO war Amazon's algorithms are very complex, but there's one thing we know for sure - having the keywords you want in the product name increases your chances of getting ranked higher. Of course, you can't just name your product "chair" and hope that everyone buying chairs will buy yours too. You have to think outside the box! A good trick is to use a common phrase or expression that contains your keywords. For example, if your product is about meditation, call it "Zen Meditation Techniques"! Some SEO experts say that using long tail keywords also helps pop up higher on search results, so ...